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How to manage apps and devices not associated with a specific user

Updated
[Notice of UI Terminology Changes]
With our sequential updates, the term "Member" is being changed to "User," and "Employee ID" is being changed to "User ID" within the help pages. If "Member" or "Employee ID" is still displayed on your screen, please read them as "User" or "User ID" while using this help guide. For more details on the background of this change, please check this announcement.

Overview

In Josys, for app accounts and devices that are not associated with a specific user and are managed by multiple people, we recommend associating them with a shared user. This page explains how to manage accounts shared by multiple users.

Step 1. Create a user

Register a user in User Profiles with a name such as "IT Admin."

  1. Click "Users" from the menu to open User Profiles.
  2. Click "Add User" in the top right, then click "Register User."
    Alternatively, if the user is already registered in User Profiles via a department mailing list, etc., click the edit button for that user.
  3. Configure the following settings as needed.
    Last Name: IT Admin
    User Type: System
    User ID: IT Department
    Email Address: The mailing list address you are using, etc.
    Status: Active
    *Either User ID or Email Address is required.

Step 2. Associate unmanaged users with the user created in Step 1

Please refer to the following help pages to associate unmanaged IDs or devices.
*Please note that devices cannot be assigned unless the user's status is Pre-onboarding, Active, or On Leave.
Associating Unmanaged Users with Existing Users
Assigning and Unassigning Devices

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