Skip to main content

Provisioning App Accounts

Updated
[Notice of UI Terminology Change]
With recent updates, the term "Member" on the screen has been changed to "User." If you still see "Member" in some parts of this help documentation, please read it as "User." For more details on this change, please refer to this announcement.

This page explains how to provision new SaaS app accounts directly from Josys. You can create accounts from the admin panel for users who do not yet have accounts in the target apps.

Note: The screenshots in this article are currently taken from the Japanese version of the product. Some labels in the images may differ from the English interface.

Overview

This page explains how to provision new SaaS app accounts directly from Josys.
You can create accounts from the admin panel for users who do not yet have accounts in the target apps.

Target Audience

  • IT Administrators

Objectives

  • To smoothly provision required app accounts and support onboarding.
  • To centralize account management and visualize provisioning status.

Steps

  1. Click "Users" in the left menu to open the User Profiles.
  2. Click the row of the user for whom you want to provision an account.
  3. Click the "+ Provision Account" button.
  4. Choose whether to provision the account immediately or schedule it for a specific date and time.
  5. A list of applications will be displayed. Select the app you want to assign, and click "Next" in the bottom right corner.
  6. Enter the required information for provisioning the account.
  7. You can choose whether to send an email with login instructions to the target employee's email address.
    *You can also CC the IT administrator when sending the email.

  8. Scroll to the bottom to edit the subject and body of the email sent to the user.

    The login URL, User ID, password, etc., will remain unchanged and will be included in the email.

  9. You can check whether the provisioning was successfully executed from Scheduled Tasks > Completed. If you scheduled the task, it will be added to the Scheduled tab.
⚠️ Depending on the app and plan, provisioning from Josys may not be supported.
Unsupported apps will not appear in the app list on the provisioning screen. For details, please check "Supported Actions" in this list.
⚠️ If you select "Custom App" on the app selection screen, the app account will not be provisioned automatically. Please provision it manually.

Related Page: Deleting or Deactivating Accounts

Frequently Asked Questions

  • Q: Can I resend the account invitation email from Josys?
    A: You cannot resend the email from Josys. Please resend it directly from the app itself.

Related articles