[Notice of UI Terminology Change]
With the sequential updates, the term "Member" in the screen has been changed to "User." We apologize for the inconvenience, but if the term "Member" still remains in the help documentation, please read it as "User" as appropriate. For more details on the background, please check this announcement.
With the sequential updates, the term "Member" in the screen has been changed to "User." We apologize for the inconvenience, but if the term "Member" still remains in the help documentation, please read it as "User" as appropriate. For more details on the background, please check this announcement.
Overview
This page explains how billable users are determined in Josys.
User Billing Policy
Users are billed based on the status assigned to them in Josys.
Billable Users
Users registered in Josys with the status of "Pre-onboarding," "Active," or "On Leave" are billable.
⚠️If the number of billable users exceeds your contracted limit during the contract period, please contact our sales representative.
How to Check the Number of Billable Users
You can check the current number of billable users in two ways.
Option 1: Checking from the Home screen of the Josys Admin Console
The "Users" count under the Company Overview represents the number of billable users.
Option 2: Checking from the Users page in the sidebar of the Josys Admin Console
- Click "Filter."
- Click "Status."
- Select "Pre-onboarding," "Active," and "On Leave," and then click "Apply."
- You can check the number of billable users from the search results.