Overview
This article explains how to integrate PagerDuty from the App Catalog page in Josys.
Integration Specifications
| Target Plans | All |
|---|---|
| Required Admin Role | Owner, Global Admin |
| Integration Method | API Key/Token |
| Integration Key | |
| Supported Features | Account Discovery Account Deletion License Discovery Permission Changes |
| Account Discovery Statuses | Active Deleted Invited |
| Statuses Excluded from Unmanaged IDs | Deleted |
| Provisioning Settings | |
| Deprovisioning Settings | |
| Billing Information | How to check billing information |
| Discoverable Items | ・Status |
| License Management Items | App Usage Status (Source: Last Activity Date) Plan Name User Licenses Total Licenses Assigned Unassigned |
| Common Items | Status User |
| Permission Editing | Supported |
Generating an API Token
- Log in to PagerDuty with an
OwnerorGlobal Adminaccount. ClickIntegrations > API Access Keys. - Click
Create New API Key, enter a name for the key, and then create and copy it.
(Optional) Since only account discovery is currently supported, check the box for "Read-only API Key".
Integrating with PagerDuty
- From the left sidebar of Josys, click Integrations > App Catalog.
- Search for PagerDuty and click it.
- The setup page will appear on the right side.
- Enter the API key, click Next, and complete the integration.
⚠️ Users assigned to escalation policies cannot be deleted. Please remove them from the policies in PagerDuty beforehand.