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Slack

Updated

Overview

This section describes the steps to integrate Slack Pro and Business+ on the App Catalog page of Josys.
Please check your subscription plan in advance. Supported features, such as account provisioning and deletion in Josys, vary depending on your plan.
For details, click here.

Integration Specifications

Target Plan -
Admin Type for Integration Admin, Owner
Integration Method OAuth
Integration Key Email
Capabilities Account Visualization Account Provisioning (Business plan only) Account Deactivation (Business plan only)License Visualization 
Statuses Excluded from Unmanaged IDs Deleted De-provisioned Account
Available Settings on Provisioning  
Available Settings on Deletion  
Subscription Info How to check subscription info
Other Retrieved Items  
Visualizable Items • Role
• Status
Retrieved Items for License Management App Usage Status (Source: Last Active Date) Plan Name User Licenses Licenses Assigned
Inactive Criteria No activity for 30 days
Common Items Role Status User
Retrievable Role Types • Owner
• Admin
• Member
• Multi Channel Guest
• Single Channel Guest
Target Accounts for Integration Includes channel guests
  • If "App approval required" is enabled in your Slack app management settings, please add the account used for integration as an App Admin in your Slack settings. 
    Official Help: Manage app settings and permissions

Integrating Slack

  1. Select your Pricing Plan.
  2. Click "Next."

  3. A pop-up window will open, displaying the screen to authorize access to Slack for the Slack app "Josys for Integration" provided by Josys. Select the target workspace from the workspace dropdown list.

  4. Click the "Allow" button at the bottom.

  5. The pop-up window will close, and you will return to Josys.
    The integration is complete when the pop-up message "Slack has been integrated" appears in the bottom left corner.
  • Q: On the app suspension/deletion screen, the message "Account management is not supported by Josys" is displayed, and I cannot deactivate the Slack account.

    This error occurs when "Google Workspace Authentication (Google Auth SSO)" is used as the integration method for Slack.

    If integrated via Google Workspace Authentication, even if your Slack plan is Business+ (or Enterprise Grid), API limitations prevent Josys from executing account deactivation (deletion). Only account visualization and account provisioning are supported in this setup.

    If you want to deactivate accounts from Josys, please ensure you are using a supported Business+ (or Enterprise Grid) plan, and re-integrate using Slack's native OAuth authentication.

    *Note: The "Delete Account" action for Slack in Josys performs an "Account Deactivation" in Slack. It does not permanently delete the account.

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