Multi-Tenant Portal - Two-Factor Authentication (MFA)

1. Go to the Settings > Two-Factor Authentication page and click Set Up Two-Factor Authentication.
2. Install an authenticator app on your mobile device. You can use apps such as Google Authenticator or Microsoft Authenticator.
   1. Google Authenticator
      • For iOS devices: https://apps.apple.com/us/app/google-authenticator/id388497605
      • For Android devices: https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en
   2. Microsoft Authenticator
      • For iOS devices: https://apps.apple.com/jp/app/microsoft-authenticator/id983156458
      • For Android devices: https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=ja
        
        

3. Register Josys in your installed authenticator app.
   • If you can scan QR codes, scan the QR code displayed on the Josys screen.
   • If you cannot scan the QR code, enter the Account and Key manually in the app to configure it.
4. Once registered, enter the verification code displayed in your authenticator app. Click Verify to complete the setup.
   Going forward, you will need to enter a verification code when logging in.
   
   
    
5. Please make sure to save your backup codes in case you cannot retrieve a verification code from your authenticator app.

Logging In with Two-Factor Authentication

1. After authenticating via Google SSO or ID/Password on the login screen, the security code entry screen will be displayed.
   Enter the Josys verification code displayed in your authenticator app, and click Log In to log in.
   
2. To use a backup code, click the Log in using a backup code link, enter your saved backup code on the screen that appears, and click Log In to log in.

Disabling Two-Factor Authentication

1. Go to the Settings > Two-Factor Authentication page.
2. Click Disable. Enter the verification code displayed in your authenticator app, and click Disable to turn off the setting.