Overview
This guide describes the steps to integrate ManageEngine ServiceDesk Plus on the App Catalog page of Josys.
Integration Specifications
| Target Plans | Enterprises |
|---|---|
| Integration Admin Type | Admin |
| Integration Method | OAuth |
| Integration Key | |
| Supported Features | Delete Account Visualize Account Provision Account |
| Account Visualization Statuses | Pending Active Suspended Deleted |
| Statuses Excluded from Unmanaged IDs | Deleted |
| Provisioning Options | |
| Deprovisioning Options | |
| Contract Information | Please check with your representative |
| Other Retrieved Items |
|
| Visualized Items |
・Role ・Status ・User Type ・Job Title (Zoho Manage Engine) ・Department (Zoho Manage Engine) ・Site |
| Retrieved Items for License Management | |
| Inactive Criteria | |
| Common Items | Role Status User |
| Role Editing |
Integrating ManageEngine ServiceDesk Plus
- From the left sidebar of Josys, click Integrations > App Catalog.
- Search for and click ManageEngine ServiceDesk Plus.
- The configuration page will appear on the right side.
- Click Next, and log in with an administrator account to complete the integration.