With recent updates, the term "Member" on the screen has been changed to "User." If you still see "Member" in some parts of this help documentation, please read it as "User." For more details on this change, please refer to this announcement.
Users who can log in to Josys are referred to as "IT Administrators." This refers to users who, in addition to logging in to Josys, can perform operations within Josys (such as provisioning app accounts and assigning devices). This page explains how to edit IT Administrators.
Overview
Users who can log in to Josys are referred to as "IT Administrators."
This refers to users who, in addition to logging in to Josys, can perform operations within Josys (such as provisioning app accounts and assigning devices).
This page explains how to edit IT Administrators.
Target Audience
IT Administrators with Super Admin privileges
Steps
- Click and open "Settings" in the left sidebar of the Josys admin panel.
- Under the Security section, click "User Permissions."
- A list of users currently authorized to log in to Josys and their assigned "Permissions" is displayed.
- To change the permission type, select either "Super Admin" or "Admin" from the dropdown in the "Permissions" column.
- If you change a user's role from "Super Admin" to "Admin," you will be redirected to the permission settings screen for each user profile. For more details on permissions, please refer to this page.
- To change the permissions of an existing user with Admin privileges, click the "three vertical dots" icon on the far right, and then click "Edit" to make the changes.
Frequently Asked Questions
Q: We have a multi-tenant contract. How do we change permissions?
A: Administrators created in a multi-tenant environment are automatically assigned "Super Admin" privileges only, so their permissions cannot be changed.
To learn how to delete an administrator, please refer to this page.