Overview
This page provides information on how to contact Josys Support.
How to Contact Us
Josys offers the following support channels:
- Slack
-
Web Form
*We will respond to the email address you enter in the form. - Email (jpsupport@josys.com)
- Josys Assist (AI agent)
Click the "?" icon at the top right of the Josys Admin Console to open the chatbot.
To access the Help Center, click the link in the first message of the chatbot.
If the chatbot does not open, please contact us via the web form or other methods, and we will enable Josys Assist for you.
Support Hours
Weekdays: 10:00–12:00 / 13:00–17:30 (Excluding weekends and holidays)
*We will respond within 2 business days of receiving your inquiry.