[Notice of UI Terminology Changes]
As part of our ongoing updates, we are gradually changing the term "Member" to "User" and "Employee ID" to "User ID" within our help pages. If your screen still displays "Member" or "Employee ID," please read them as "User" or "User ID" respectively. For more details on this change, please refer to this announcement.
As part of our ongoing updates, we are gradually changing the term "Member" to "User" and "Employee ID" to "User ID" within our help pages. If your screen still displays "Member" or "Employee ID," please read them as "User" or "User ID" respectively. For more details on this change, please refer to this announcement.
Overview
In Josys, for app accounts and devices that are managed by multiple people and not associated with a specific individual, we recommend linking them to a shared user account. This page explains how to manage accounts shared by multiple users.
Step 1. Create a User
Register a user in User Profiles with a name such as "IT Admin."
- Click "Users" from the menu to open User Profiles.
- Click "Add Users" in the top right, then click "Add a User."
Alternatively, if the user is already registered in User Profiles via a department mailing list or similar, click the edit button for that user. - Configure the following settings as needed:
Last Name: IT Admin
User Type: System
User ID: IT Department
Email Address: The mailing list address you use, etc.
Status: Active
*Either User ID or Email Address is required.
Step 2. Link Unmanaged Users to the User Created in Step 1
Please refer to the following help pages to link unmanaged IDs or devices.
*Please note that devices can only be assigned if the user's status is Pre-boarding, Active, or On Leave.
Linking Unmanaged Users to Existing Users
Assigning and Unassigning Devices
*Please note that devices can only be assigned if the user's status is Pre-boarding, Active, or On Leave.
Linking Unmanaged Users to Existing Users
Assigning and Unassigning Devices