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How to Silently Install and Activate the Google Chrome Extension Using Google Workspace Admin

Updated
[Notice of UI Terminology Change]
With recent updates, the term "Member" in the system is gradually being changed to "User." If you still see "Member" in some parts of this help documentation, please read it as "User." For more details on this change, please check this announcement.
Note: The screenshots in this article are currently taken from the Japanese version of the product. Some labels in the images may differ from the English interface.

Overview

This page provides detailed instructions on how to silently install and activate the Josys Chrome browser extension using Google Workspace Admin.

Target Audience

Administrators planning and executing the bulk deployment of the Josys browser extension.

About the Browser Extension

Please read the following pages first for information regarding the browser extension.

1.About the Browser Extension
2.How to Use the Browser Extension

Steps

Force-installation is applied at the group or organizational unit (OU) level. Please proceed according to the steps below.

1. Prerequisites

  1. Verify that the email address of the default profile targeted for bulk extension distribution matches the email address registered in Josys under User Profiles.
    User Profiles email verification
  2. Ensure that Chrome sync is enabled.
  3. If you manage browsers, enable your Chrome Enterprise Core subscription beforehand.
    Reference: See "Add Chrome Enterprise Core subscription" in the Chrome Enterprise and Education Help.
  4. Since the installation accesses https://clients2.google.com/, ensure that access is not blocked by firewalls or other network controls.

2. Force-Installing the Extension

  1. Log in to the Google Admin console and go to Chrome browser > Apps & extensions.Google Admin console apps and extensions
  2. From the list on the left, select the group or organizational unit where you want to configure the force-installation. Click the + icon in the bottom right corner of the screen, and select Add Chrome app or extension by ID.Add Chrome app or extension by ID
  3. Enter moaklgcgokbgplldonjkoochhlefkbjf as the Extension ID, and click Save.Enter Extension ID
  4. Click "Installation policy" on the right side, and select Force install or Force install + pin to browser toolbar.
    Select installation policy
  5. Click "Save" in the top right corner.

3. Automatically Activating the Extension

💡 By performing this step, the email address of the user logged into Chrome will be automatically read, eliminating the need for employees to manually enter an activation code.

Enter the following value in the "Extension policy" field on the right side:

{
  "OrganizationKey": {
    "Value": "<Enter your Organization ID>"
  }
}

You can find your Organization ID on the Josys screen shown below.

Josys Organization ID location

Example: If your Organization ID is demojosys1

{
  "OrganizationKey": {
    "Value": "demojosys1"
  }
}

Extension policy configuration example

If the Josys Extension Cannot Be Installed

If the extension is not being installed, please check and try the following troubleshooting steps.

1. Check for Extension Policy Conflicts
2. Reapply the Installation

1. Check for Extension Policy Conflicts

How to Check

On the target Chrome browser, enter "chrome://policy" in the address bar to open the policy page. Check if there is a conflict warning in the ExtensionInstallForcelist section. If a warning is present, resolve it using the method below.

Chrome policy page conflict check

How to Resolve

  1. Refer to Enroll cloud-managed Chrome browsers to register the target browser under the management of your Google Admin console. Once enrolled, verify that the target device name appears under Chrome browser > Managed browsers.Managed browsers list
  2. Next, update your Chrome policy settings. Under Chrome browser > Settings, select the target organizational unit you want to update.
    Reference: Understand Chrome policy management
    Chrome policy settings
  3. Click Sources > Policy list merging.
    Policy list merging
  4. Enter "*" in the setting and click Save.Enter asterisk and save
  5. Verify that the conflict has been resolved on the target browser.
    *Note: This process may take some time to reflect.Conflict resolved check

2. Reapply the Installation

  1. Log in to the Google Admin console and go to Chrome browser > Apps & extensions.
  2. Click on the configured extension.
  3. Click "Installation policy" in the top right corner and select "Block".
  4. Click Save.
  5. Click "Installation policy" again, and select either "Force install + pin to browser toolbar" or "Force install".
  6. Click Save.

Please try this as it may trigger the installation to run again successfully.

How to Remove the Extension

  1. Log in to the Google Admin console and go to Chrome browser > Apps & extensions.
  2. Select the target app and click the Delete icon.Delete extension
  3. After performing the above steps, the extension will be removed when the target browser goes online.

Frequently Asked Questions

  • Q: The Josys Browser Extension is configured in the Google Admin console, but it is not installed in the user's Chrome "Extensions." What should I check?
    • A: On the user's Chrome browser, enter "chrome://policy" in the address bar to open the policy screen, and check the settings to see if there are any conflicts. If there is a conflict, please refer to this section to resolve it.

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