Use Case 1: Processing New Hires

Overview

This page describes the procedures in Josys for preparing email addresses, business apps, and computers

so that new hires can start working immediately from their first day on the job.

Target Audience

IT administrators of companies with upcoming new hires.

Objective

To ensure a smooth start on the first day of work by registering and setting up the necessary email, apps, and computers for new hires in Josys before they join the company.

Procedures

Please proceed with the onboarding process using the following steps.

1. Registering New Hires in User Profiles

First, register the user in User Profiles. Please refer to the help page below to register the user.

Reference: Registering Users

2. Provisioning App Accounts for New Hires

Next, provision the necessary SaaS/app accounts for the new hire. Please refer to the help page below
to provision accounts for the user.

Reference: Provisioning Accounts

3. Assigning Devices to New Hires

Finally, assign company-owned devices to the new hire. Please refer to the help page below
to hand over the devices to the user.

Reference: Assigning and Unassigning Devices

4. Checking for Incomplete Tasks

If any of the above procedures are missed, the following issues may occur:

Users are displayed in the "Action Required" tab of User Profiles

The "Action Required" tab displays users in the following cases:

• When IT devices or apps remain assigned to offboarded users.
• When IT devices or apps have not been assigned to pre-onboarding users.
• When IT devices or apps have not been assigned to active users.

Please review the steps at the top of this page and complete any pending tasks.